Terms and Conditions

Powerwise and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Powerwise, you accept these conditions. Please read them carefully. In addition, when you use any current or future Powerwise service or visit or purchase from any business affiliated with Powerwise, whether or not included in the Powerwise website, you also will be subject to the guidelines and conditions applicable to such service or business.

Online Security

Direct Payment SolutionsPowerwise Ltd is proud to be associated with DPS, New Zealand's largest and most preferred payment gateway provider. Powerwise does not collect or store any credit card information. This information is all processed by DPS. When making a purchase you will be directed to a secure webpage hosted by DPS to enter your payment details. The DPS hosted payments page is secured using SSL.

SSL (Secure Sockets Layer) is a method of ensuring that information submitted through your website is secure and cannot be accessed by unauthorised users. When a site offers an SSL-secured form, the information submitted via that form (typically credit card information) is encrypted using a special certificate key and then decrypted with another key after it has been transmitted. When users access a site secured with SSL using their browser, a symbol displays in their browser windows indicating that the site is secure.

For more information please read the DPS privacy policy

Pricing

Pricing is shown in New Zealand Dollars and is inclusive of GST (Goods and Services Tax) at 15%.

Payment

We accept Visa and Mastercard. Please note, your card information is not disclosed to any other party. Goods will only be dispatched once full payment has been received. The name that will appear on your statement will be Power Wise Ltd.

Delivery / Freight Costs

Freight is calculated automatically and applied to your order before payment is required as per freight table below. $4.00 is applied to all rural deliveries over and above the base freight.

No. of Products1 (up to) Auckland North Island South Island Rural Delivery
1 $6 $6 $6 + $4
3 $9 $9 $9 + $4
24 $12 $17 $20 + $4
24+ $17 $22 $25 + $4

 

Note: Number of products is based on the number of items per product. E.g, one product may contain 4 bulbs, freight would be charged at 4 products.

Delivery outside of New Zealand

Sorry we do not deliver any items outside of New Zealand.

Exchange Policy

Please note each item purchased is quality control checked prior to being sent out.

In the event of an exchange, items are subject to product availability. The customer will incur any shipping costs for returning items to be exchanged. We can only exchange an item for a different style, and colour subject to our stock availability. All exchange enquiries can be made by contacting admin@powerwise.co.nz with EXCHANGE in your subject heading. Exchanged items can only be dispatched after the returned goods have been received (within ten days) and undergone a quality control check back at head office. Please be aware that you will incur an additional freight charge for the delivery of the replacement item.

Receiving a Refund

Once your package has been returned to us within the above stated time frame, unless otherwise authorised by the Director at Powerwise Ltd, we will begin to process your refund request. Each item will undergo a quality control check and once verified, your refund will be processed in the original payment format as your purchase was made within 30 days of the date of cancellation notice. All undamaged, correctly returned products will be credited to the original purchasers credit card including GST, excluding courier charges. You will be notified via email to the address listed on your account when the transaction has taken place. Please note that your bank institution may require additional days to process and post the transaction to your account once they have received the information from powerwise.co.nz.

Please note: if we receive your return in a condition which we feel is not fit for exchange or refund we shall get in touch with you to discuss next steps. Powerwise.co.nz reserves the right to refuse a return or exchange for any item sent back in a condition where the item has been used or damaged. Only items which powerwise.co.nz can confirm as new and unused will be eligible for a return or exchange, so that they have reached our returns department within the time frame outlined above (unless otherwise arranged with and agreed to by powerwise.co.nz.

Electronic Communications

When you visit Powerwise or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Powerwise or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Powerwise and protected by international copyright laws. All software used on this site is the property of Powerwise or its software suppliers and protected by international copyright laws.

License and Site Access

Powerwise grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Powerwise. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Powerwise. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Powerwise and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Powerwise's name or trademarks without the express written consent of Powerwise. Any unauthorised use terminates the permission or license granted by Powerwise. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Powerwise so long as the link does not portray Powerwise, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Powerwise logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Powerwise does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Powerwise only with involvement of a parent or guardian. Powerwise and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications, and Other Content

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. Powerwise reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Powerwise and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Powerwise and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Powerwise or its affiliates for all claims resulting from content you supply. Powerwise has the right but not the obligation to monitor and edit or remove any activity or content. Powerwise takes no responsibility and assumes no liability for any content posted by you or any third party.

Copyright Complaints

Powerwise and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.

Risk of Loss

All items purchased from Powerwise are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Powerwise and its affiliates attempt to be as accurate as possible. However, Powerwise does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Powerwise itself is not as described, your sole remedy is to return it in unused condition.

Other Businesses

Parties other than Powerwise and its subsidiaries sell product lines on this site. In addition, we may provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their web sites. Powerwise does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

Disclaimer of Warranties and Limiation of Liability

THIS SITE IS PROVIDED BY POWERWISE ON AN "AS IS" AND "AS AVAILABLE" BASIS. POWER WISE LTD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, POWERWISE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. POWER WISE LTD DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM POWERWISE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. POWERWISE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Applicable Law

By visiting Powerwise, you agree that the laws of New Zealand, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Powerwise or its affiliates.

Disputes

Any dispute relating in any way to your visit to Powerwise or to products you purchase through Powerwise shall be submitted to confidential arbitration in Auckland, New Zealand, except that, to the extent you have in any manner violated or threatened to violate Powerwise's intellectual property rights, Powerwise may seek injunctive or other appropriate relief in any court in New Zealand, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of an independent arbitrator. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, and Severability

Please review our other policies, posted on this site. These policies also govern your visit to Powerwise. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Privacy

The personal information supplied to Powerwise will be stored by Powerwise on a secure server. All information is encrypted whilst in transit. Powerwise will not share your personal information with any other third party. Whilst all care is taken to offer a secure system we cannot provide a 100% guaranteed secure system. Please note, the information you provide is provided at your own risk.